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Hiring Strategies for Start-ups

A start-up organization is different in scale and scope from established businesses. Early on, a start-up needs to differentiate itself in terms of quality products and services, competitive advantage and customer service. One of the biggest challenges is to out-do its competitors with well-known offerings and successful customer relations.

For creating a competitive advantage, a number of start-up organizations focus on skilled and innovative team members and management leadership, high-quality working environment, excellent business model with high novelty value, and social networking.

Speed assumes a paramount importance in a new business as products and services are to be developed and delivered within a limited period of time. As early versions of products and services are released, customer relationship becomes very important for generating valuable feedback for further improvements and customizations. Depending on how quickly the organization is able to align its products and services with the market, it can acquire additional customers and reach a critical threshold to attract professional investors' interest.

As India's economy continues to open up to private partnerships, new technologies and business ideas are being experimented. Entrepreneurs are investing their resources in building organizations that not only cater to domestic market but also offer globally competitive services and products. One of the biggest challenges encountered by early stage organizations is their ability to attract the finest talent capable of implementing the business plans.

Prior experience in a start-up organization is number one factor in most hiring managers' list. Among other factors, adequate technical background, understanding the nuances of creating a world class offering and ability to put in long hours at work, become key search criteria while setting up start-up teams. Here are some of the key attributes that early stage organizations look for while staffing their teams -

  • Ability to handle multiple tasks simultaneously
  • Candidates with prior experience with start-ups
  • Talent for creating and implementing new ideas
  • Knack for handling extreme work pressure
  • Strong eye for detail
  • Managing teams toward results, not merely processes
  • Willingness to take initiatives and steer them through their desired outcome
  • Leadership qualities - self-confidence and self-knowledge, problem-solving, clear vision and values, trustworthiness, inspiration, and steadfastness
  • Thick skin - taking heat from customers and colleagues and still remain focused on tasks at hand
  • Willingness to gain new knowledge and make use of all growth opportunities
  • Courage to stand out from the crowd

There are a number of strategies that can be utilized in recruiting start-up teams. One must realize that everyone is not a cut-out for a start-up work environment. Caution should be used with people who worked in established organizations previously and are looking for same facilities in a start-up. Some of the cost-effective staffing strategies that early stage organizations can adopt are as follows -

  • Work with an organization that has prior experience in staffing start-up teams.
  • Network with social and industry specific organizations as much as possible - either directly or through a partner.
  • Don't hire the first person in; hire for talent and skill.
  • Have a quarterly and annual hiring plan in place and share it with your recruiters and staffing partners.
  • Ensure that your recruiters and staffing partners aggressively market your organization to potential candidates and create a brand equity that can help you negotiate better employment contracts.

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